Services

IT consulting, implementation, operations and support services

People and infrastructure to guarantee service delivery according to the scope defined with you, following ICT industry and project-management best practices.

01

Consulting

Design and analysis of your current technology infrastructure and of the target solution.

  • Tailor-made solution design
  • Client objectives and performance
  • Project development metrics
  • Pre-sales stage documentation
  • Network assessment and site survey
02

Implementation

Deployment, integration and go-live of Data Center, cloud, security and collaboration solutions.

  • Multi-technology integration
  • Configuration service
  • Automation and orchestration
  • Migrations with no service downtime
  • Testing and documented handover
03

Operations

Managed services so your platform runs stable, secure and optimized.

  • Platform monitoring and management
  • Preventive maintenance
  • Vulnerability management
  • Capacity and license optimization
04

Support

Expert-level technical support with defined response and escalation times.

  • Critical response in 30 minutes
  • Escalation to CCIE engineers
  • Cybersecurity, networking and collaboration team
05

Advanced services

Special services for complex, high-criticality environments.

  • Data Center and SDDC assessment and vulnerability management
  • Network and Data Center virtualization and automation
  • Machine Learning and AI with Aria Suite
  • Digital transformation and cybersecurity
Methodology

Our methodology

  1. 01

    Free assessment

    Information gathering and evaluation of your physical and virtual infrastructure.

    • Full audit of equipment capacity and license usage
    • Gap analysis: underused features
    • Detailed report with recommendations to optimize your investment
  2. 02

    Planning

    We design a strategy tailored to you.

    • Roadmap to implement key capabilities
    • Prioritization by infrastructure and business goals
    • Integration with existing tools, with no service downtime
  3. 03

    Implementation

    Deployment and configuration of capabilities.

    • Activation of advanced features
    • Process automation for efficiency and security
    • Configuration aligned with best practices and standards
  4. 04

    Training

    We enable your internal teams.

    • Customized training for administrators and operators
    • Practical guides and real-time training sessions
    • Post-implementation follow-up to ensure adoption

Need a tailored scope?

Tell us what you want to achieve and we will put together a proposal with the right scope, timeline and team.